Loading

TernioConnect

the website plugin that frees you up to work when and where you want.

     

How it Works

Have your customers connect with you at the click of a button

Flip your switch to “Available”.





Your status shows “Available” on your website

Your customer clicks on a Click to Connect button

Within seconds your session has been paid for

and the two of you are connected!





     It’s easy and effortless!

The funds are transferred into your bank account the moment the call is completed!

Work anywhere.

Work anytime.

Our Pricing

Starter

$14 / Month
  • 60 minutes
    included *
  • Additional
    @ 20 ¢/min. †
  • 2 Click Buttons  
  • Status light
  • TernioConnect
  • Billing automation
  • Mobile App
    comming soon

Basic

$35 / Month
  • 200 minutes
    included *
  • Additional
    @ 13.3 ¢/min. †
  • 4 Click Buttons  
  • Status light
  • TernioConnect
  • Billing automation
  • Mobile App
    comming soon

Pro

$60 / Month
  • 500 minutes
    included *
  • Additional
    6.7 ¢/min. †
  • 7 Click Buttons  
  • Status light
  • TernioConnect
  • Billing automation
  • Mobile App
    comming soon
  • Scheduler

Enterprise

Please call us at
800-429-9277

  •  
     
  •  
     
  •  
  •  
  •  
  •  
  •  
     
  •  

 

*you can upgrade or downgrade at any time (details).
† additional minutes charged in 15 minute blocks.
Currently for US customers only.

"A mind that is stretched to a new idea never returns to its original dimension."

(Oliver Wendell Holmes, Sr.)

Demos

How to place TernioConnect into your website

Who We Are

Ternio is part of a group of successful companies engaged in call center, telecommunications and IT services, including Frontline Call Center and Frontline Services. For over 10 years, Frontline has operated state of the art platforms and excelled at customer service. Ternio's unique software is purpose-built for on demand marketplaces, leveraging the group’s experience and technology platforms with a focus on efficiency, simplicity, reliability and user experience.

Meet The Team

We Are Here For You

Jill Blankenship

CEO

Jonathan White

COO

Sarah Wesen

CIO

Aamir Munir

CTO

Secure Payment Method

Seamless integration with Stripe Merchant services

2.9% + 30¢
per successful charge

No setup, month, or hidden fees

Pay only for what you use

Real-time fee reporting

FAQs

Which plan should I sign up for?

We’ve made this easy for you. You can start with any plan that fits your current needs. Sign up for the Starter or Basic plan. If your business starts to pick up, simply upgrade to the next plan level. If you’re not really sure how much you will be using this, then start with the Starter plan. You can always upgrade when you need to. Some people are using the Click to Connect buttons as their full source of income, while others are using them for those moments when they’re doing paper work and would love to receive a call periodically while shuffling papers. So, if you’re still not sure where to start… then sign up for the Starter plan!

How easy is it to change my subscription plan?

It’s very easy! When you login and get to your dashboard, you will see your current plan showing on the top right corner. Just click there and a popup will show you the plan options to choose from. Remember that you can change plans at any time.

 

Can I change where I receive my calls?

Absolutely! At your Dashboard notice on the lower section of your Switch that your phone number is showing. Touch the “edit” button to the right of your number. A popup will appear where you enter the number where you want to start receiving calls, then press “OK”. The number where you want to receive calls can be changed as often as you want.

How easy is it to go from “Off Duty” to “Available”?

After logging into your Ternio dashboard, you simply turn the virtual Switch “On” to become “Available”. It’s that easy! Think about the freedom you now have. When you walk into the coffee shop to say hello to your friends, you just turn your Switch “Off” to go “Off Duty"… Then, when you say goodbye and head out, you flip the Switch back “On”…

Your “Status Light” on your website changes within seconds whenever your status changes.

 

How does the billing work for my customers?

The first time your customers connect with you, they create an account and add their credit card (see below if you have questions about security). From that point on, whenever you’re “Available", they simply Click to Connect with you, fill out their email address, phone number and pin. Then they press “Call Me” and within seconds both of your phones ring and the two of you are connected! When you hang up, all funds for that call are automatically deposited into your bank account.

 

 

Can you clarify the plans and pricing?

Absolutely! Our goal from the start has been to provide amazing tools for freelancers at a great price with no risk. We set this up so that there are no contracts. All plans are month to month. You can upgrade, downgrade or cancel at any time. So,…

Let’s start with our Starter plan. This is our introductory plan at $14/month. This is a great price to setup and try out the technology. Some people are adding Ternio to their websites simply because it adds powerful features for them to use periodically. This plan comes with 60 talk minutes per month. Our system charges additional minutes in 15-minute blocks. Additional minutes on this plan are $3 per 15 minute block, which comes to 20¢/minute. So, if you are talking 1-2 hours per month or less, then this plan is perfect for you.

Our next plan is the Basic plan. This plan is for moderate users and costs $24/month. This plan comes with 200 minutes of talk time per month, and additional minutes are $2 for each 15-minute block (or 13.3¢/minute). This is a fantastic plan if you are talking 3-6+ hours per month.

Then, our Pro plan at $49/month is our most economical plan for anyone using the service more than 6 hours per month. This plan comes with 500 minutes included, which is almost 6 hours of talk time! This plan is also for anyone who wants to offer the Scheduler/Calendar to his or her customers so they can easily schedule time with them. The best part about this plan is that, not only do you have access to all of the features, but you can talk and use the system as much as you want at our best price. Additional minutes are $1 for each 15-minute block (or only 6.7¢/minute!). Just figure out which plan works best for you. Then after you sign up to a plan, just keep in mind that you can upgrade or downgrade at any time. We’ve tried to make this really easy!

 

 

What if I want my customers to be able to book time with me, not just when I am “Available”?

With the Scheduler (available with the Pro plan), you set the times that you want to work, and your customers block out the times that they want to talk with you. Imaging waking up in the morning, and without doing anything, your workday is filled?

 

 

 

How secure is your credit card processing?

Ternio is fully integrated with Stripe, a PCI Level 1 Service Provider, as our payment gateway. You can rest assured given that a PCI Level 1 Service Provider is the most stringent level of certification available in the payments industry.

It’s important to note that this level of security keeps your credit cards, and your customer’s credit cards, invisible to us at Ternio. None of your private data passes through our servers

If you’re interested in reading more about our security, here is a link that you’ll be interested in: https://stripe.com/docs/security

 

Still need help?

If you can’t find the answer to your question, feel free to call us at 1-800-429-9277

Contact Us

We are here to help